Careers
Novotel Miami Brickell CareesBe ALL you are
Work with purpose
Grow, learn & enjoy!
Explore limitless possibilities
Be ALL you are
Work with purpose
Grow, learn & enjoy!
Explore limitless possibilities
To maintain the building security by monitoring and responding to fire alarms, securing doors, performing walk-throughs, responding to emergency situations, take required readings on equipment, and contacting proper authorities when needed. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards. Works closely with the Overnight Manager, Auditors and Loss Prevention providing services in all areas of the hotel. Must be able to clean a guest room providing housekeeping services if required. This person must be able to work overnight shifts including weekends and holidays. Primarily works overnight hours and may work other shifts.
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador by welcoming everyone with a genuine smile and caring attitude.
To ensure that the hotel guests, heartists, and hotel property are maintained in a safe and secure environment. Respond to people’s needs, accidents, incidents in a fast and efficient manner to degrease losses and increase safety and wellness. Accurately reporting all incidents and actions taken in the shift.
To service guest rooms in accordance with Novotel Miami Brickell Standards.
The Bellman plays a crucial role in providing exceptional customer service to our guests. As a Bellman, you will be responsible for creating a positive first impression by greeting guests, assisting with luggage, and providing information about our hotel facilities. Your friendly demeanor, attention to detail, and willingness to go above and beyond will contribute to our guests’ overall satisfaction.